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Lifeline Billing


LifeLine Ambulance provides a complete in-house medical billing department that is compassionate and customer service oriented. Our knowledgeable and friendly staff uses thorough and timely billing practices to correctly execute and complete billing to patients and insurance carriers. Our billing is performed in accordance with sound business practices and your account representative is more than happy to assist you should you have any questions concerning your ambulance transport or insurance claims. LifeLine Ambulance is certified by Medicare and Medical and is a participating provider for all major insurance carriers.

Please speak directly with one of our Insurance Billing Specialists at 323.889.7440 Ext. 3 during regular business hours.


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Frequently Asked Questions


I have insurance coverage, why am I being billed?
I have Medi-Cal Insurance, why am I being billed?
How do I set up a payment plan?
Why were these services not covered by my insurance?
What payment options do I have to settle my account?


I have insurance coverage, why am I being billed?
  • It is possible that we simply do not have your information on file
  • Current benefits have been maxed out
  • Your ambulance transport may be a non-covered service
  • Cost of services have been applied to your deductible

I have Medi-Cal Insurance, why am I being billed?
  • Medi-Cal has certain restrictions and benefits based on your aid code
  • Hospital to hospital transfers due to patient or doctor convenience are not covered

How do I set up a payment plan?
  • Please contact the billing department to set up a payment plan

Why were these services not covered by my insurance?
  • Certain insurance plans may only cover services rendered if it is considered emergency transportation

What payment options do I have to settle my account?
LifeLine Ambulance accepts the following forms of payment to settle an account:
  • Personal Checks Cashier's Checks
  • Money Orders
  • MasterCard
  • Visa
  • American Express
  • Check Payment By Phone


LifeLine Ambulance 323.832.0760
Fax: 323.832.0756
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